INDUSTRY // FINANCIAL SERVICES

PRIMARY

Ship financial AI without the regulatory nightmare

For teams where defensible and auditable aren't buzzwords. They're requirements. Flightline gives you the evidence to prove your AI is safe.

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ONE METHODOLOGY // DOMAIN-SPECIFIC INTERPRETATION

The same Readiness methodology powers all Flightline assessments.

What changes is how each question manifests in your domain. Financial services failures have different shapes, blast radii, and unacceptable outcomes than other industries.

SECTION 01

THE STAKES

Financial AI fails differently

When a chatbot hallucinates in e-commerce, you lose a sale. When it hallucinates in financial services, you face regulators, lawsuits, and headlines.

!Regulatory scrutiny on AI decision-making
!Audit requirements for model behavior
!Zero tolerance for incorrect financial advice
!PII protection mandated by law

RISK PROFILE

$4.2M

Avg. data breach cost

87%

AI projects fail before prod

1 Tweet

From incident to PR crisis

SECTION 02

USE CASES

Where Flightline helps

Common financial services AI applications and the specific risks Flightline catches.

Fraud Detection AI

Catch when your model starts flagging legitimate transactions

Key Risks

!False positives blocking real customers
!Model drift after adversarial attacks
!Inconsistent risk scores across similar transactions

Readiness Questions

ConsistencyRobustnessRules

Trading & Advisory AI

Ensure recommendations stay within risk parameters

Key Risks

!Recommending unsuitable products
!Hallucinating market data
!Exceeding risk tolerances

Readiness Questions

GroundingRulesSafety

Document Processing

Validate extraction accuracy before it hits your systems

Key Risks

!Misread amounts on financial documents
!Incorrect entity extraction
!PII leakage in processing logs

Readiness Questions

SchemaIntentSafety

Customer Service Bots

Prevent your bot from giving incorrect financial advice

Key Risks

!Hallucinating product terms
!Misquoting interest rates
!Unauthorized account actions

Readiness Questions

HallucinationGroundingBrand Safety

SECTION 03

METHODOLOGY APPLIED

The 10 Readiness Questions for Financial Services

Same questions. Financial services context. Different failure examples and blast radii.

Intent

Does the AI correctly identify the financial action the user wants to take?

FAILURE EXAMPLE

User asks about account balance, AI initiates a transfer

BLAST RADIUS

Unauthorized transactions, regulatory exposure

Grounding

Are responses based on actual account data and market information?

FAILURE EXAMPLE

AI cites interest rates that don't match current products

BLAST RADIUS

Customer complaints, potential mis-selling claims

Hallucination

Did the AI invent product features, rates, or account balances?

FAILURE EXAMPLE

AI invents a promotional rate that doesn't exist

BLAST RADIUS

Compliance violations, customer disputes

Rules

Did it comply with regulatory requirements and internal policies?

FAILURE EXAMPLE

AI offers credit without required disclosures

BLAST RADIUS

Regulatory fines, legal liability

Safety

Did it avoid actions that could cause financial harm?

FAILURE EXAMPLE

AI recommends unsuitable investments

BLAST RADIUS

Fiduciary breach, customer losses

Consistency

Does the same query yield the same risk assessment?

FAILURE EXAMPLE

Same loan application gets different scores on retry

BLAST RADIUS

Audit failures, discrimination claims

Quality

Are explanations clear enough for regulatory audits?

FAILURE EXAMPLE

AI can't explain why it flagged a transaction

BLAST RADIUS

Compliance gaps, audit findings

Robustness

Can it resist manipulation attempts by bad actors?

FAILURE EXAMPLE

Fraudster tricks AI into approving suspicious transaction

BLAST RADIUS

Financial losses, fraud exposure

Brand Safety

Does it maintain appropriate professional tone?

FAILURE EXAMPLE

AI uses casual language for serious financial matters

BLAST RADIUS

Reputation damage, trust erosion

Schema

Are transaction records and reports correctly formatted?

FAILURE EXAMPLE

AI generates invalid transaction IDs

BLAST RADIUS

Reconciliation failures, data integrity issues

SECTION 04

COMPLIANCE

Built for compliance

Flightline doesn't just test your AI. It creates the audit trail regulators expect. Every evaluation is logged, timestamped, and traceable.

✓Zero PII exposure. Synthetic data only
✓Complete audit logs for every evaluation
✓Deterministic testing for reproducibility
✓SOC 2 compliance on roadmap

SECURITY POSTURE

Zero PII

No production data

Your Env

Runs in CI/CD

SOC 2

On roadmap

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